Submission of an online registration is regarded as a firm booking and acceptance of these terms and conditions, however the booking will not be confirmed until full payment has been received.

Delegates paying as “ISPSO Members” must be financial members at 1st June 2021. ISPSO members are sent invitations to renew their membership in January 2021.

To apply to become an ISPSO member – see application form.


The personal information supplied in connection with this booking will be held by ISPSO as a record of attendees and parties expressing interest. By registering for this conference the parties concerned are agreeing that the conference organisers may use that personal information to contact them by email, direct mail, telephone or fax, in order to supply information relevant to this conference, or about other conferences, events and opportunities that the organisers are planning and feel may be of interest to them.

Registered delegates give their permission to have their name published as having been an attendee of the event for the purpose of program, lanyard and conference booklet. If you do not want your name to be used in any of these ways, please contact ISPSO by letter or email to confirm this.


3.1 Any delegate wishing to cancel their booking must notify ISPSO in writing. Cancellation charges will apply as follows:

  • Up to 8 May 2021: refunded in full less a €90 administration fee.
  • From 8 May 2021 until 24 May 2021: refunded 50% of the payment made
  • After 24 May 2021 no refund will be made unless for exceptional circumstances with supporting evidence.

3.2 In the unlikely event of the programme being cancelled by the organiser, a full refund will be made. Liability will be limited to the amount of the fee paid by the delegate and there will not be any additional liability to ISPSO, event hosts or any other individual associated with the event organization.

3.3 In the event that the conference cannot be held or is postponed due to events beyond the control of the conference organisers (force majeure) or due to events which are not attributable to wrongful intent or gross negligence of the conference organisers, liability will be limited to the amount of the fee paid by the delegate and there will not be any additional liability to ISPSO, event hosts or any other individual associated with the event organization. Under these circumstances, the conference organisers reserve the right to refund the fees paid minus a €90 administration fee.


Substitutions may be made at any time. If you wish to substitute a delegate, you must notify ISPSO in writing at the earliest opportunity and at least 24 hours before the event begins. An administrative fee of €40 will be payable.


ISPSO reserves the right to make alterations to the conference programme, venue and timings at any time. In the event of it being found necessary, for whatever reason, that the conference is being postponed or the dates being changed, the organisers shall not be liable for any expenditure, damage or loss incurred by the delegate. If by re-arrangement or postponement the event can take place, the booking between the delegate and the organisers shall remain in force and will be subject to the cancellation schedule above.


Views expressed by speakers, sponsors and/or exhibitors are their own. ISPSO cannot accept liability for any advice given, or views expressed, by any speaker, sponsor and/or exhibitor at the conference or in any material provided to delegates. In addition, ISPSO shall not be responsible or liable for any direct or indirect loss or damage of any sort incurred as the result of the services or information provided in connection with the event


It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at the conference. ISPSO cannot be held liable for any loss, liability or damage to personal property.


By registering for ISPSO AM2020 event, delegates give their permission to be photographed or recorded by official photographers, videographers and attending media of the 37th ISPSO Annual Meeting and Symposium in Berlin. Delegates consent to their images and video being reproduced for subsequent use by ISPSO in the media, webcasts, internal and external promotional purposes, advertising and inclusion on websites and social media. Without explicit permission, images or video will not be taken of Professional Development Workshops, Social Dreaming Matrix or Paper Presentations within the Symposium. Delegates are entitled to take photographs at the 37th ISPSO Annual Meeting and Symposium for their own personal, educational and/or advocacy purposes. ISPSO will not be liable if delegates object to being photographed in these circumstances.


The conference and associated ISPSO websites may link to other websites and networking tools provided for the convenience of the users. The contents of these websites are maintained by their owners, for which ISPSO takes no responsibility. Neither can responsibility be taken for contents of any website linking to this website.


It is the sole responsibility of the attendee to take care of his/her visa requirements. Attendees who require an entry visa must allow sufficient time for the application procedure. Attendees should contact the nearest embassy or consulate to determine the appropriate timing of their visa applications.


We reserve the right at all time to change, amend, add or remove any of the above terms without prior notice If one or more of the conditions outlined in these Terms & Conditions should be or become invalid, the remaining conditions will continue to be valid and apply. These Terms & Conditions apply to all participants of this event, including speakers, sponsors and exhibitors.